The level of detail, quality, and distinctiveness of the lighting fixtures seems incredible given the price compared to what I typically purchase overseas. I have also never encountered any issues.

The thing that stands out for me is the customer service, the way they handle problems. As a stay-at-home mom trying to go into interior decor, I once had a problem with a client regarding a particular light. After 4 months of purchase, they still attended to the issue and helped get it fixed without hassle. I was amazed by the professionalism alone since that day.