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Privacy Policy

Last Updated: May 2026

Nink Lighting ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ninklighting.store or purchase from us.

1. Information We Collect

We collect information in the following ways:

Information You Provide:

  • Contact information: Name, phone number, email address, delivery address

  • Payment information: Bank account details (processed securely; we do not store full bank details)

  • Order information: Products ordered, quantities, delivery preferences, special instructions

  • Communication: Messages sent via WhatsApp, Instagram, Facebook, or email

Information Collected Automatically:

  • Website usage: Pages visited, time spent on site, links clicked (via Google Analytics)

  • Device information: Browser type, device type, IP address, operating system

  • Cookies: We use cookies to remember your preferences and improve your browsing experience

2. How We Use Your Information

We use your personal data for:

  • Order processing: Confirming your purchase, processing payment, and arranging delivery

  • Delivery: Providing your address to our logistics partners to deliver your order

  • Customer service: Responding to your questions and resolving issues via WhatsApp, email, or social media

  • Marketing: Sending you promotional emails about new products, discounts, and updates (with your consent)

  • Website improvement: Using Google Analytics to understand how you use our site and improve our services

  • Legal compliance: Fulfilling legal obligations and protecting against fraud

We will never use your information for purposes other than those listed above without your consent.

3. Who We Share Your Data With

We share your personal information only with:

Logistics Partners

  • Your name, phone number, and delivery address are shared with our logistics providers to fulfill your delivery

Email Service Provider

  • Your email address is shared with our email marketing service (Hostinger Reach) to send you newsletters and promotional emails

Payment Processors

  • Bank transfer details are processed through secure payment channels (we do not store or share full banking details)

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects:

  • Pages you visit

  • Time spent on each page

  • Links you click

  • Device and browser information

This data is anonymized and used only to improve our website. Google may collect data across multiple sites you visit. For more information, see Google's Privacy Policy.

5. Cookies

Our website uses cookies to:

  • Remember your preferences

  • Track your browsing activity (via Google Analytics)

  • Improve your user experience

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

6. Marketing Emails

If you opt in to receive marketing emails, we will send you:

  • New product announcements

  • Special offers and discounts

  • Tips and inspiration for using our fixtures

  • Event invitations

You can unsubscribe anytime by clicking the "Unsubscribe" link in any email or contacting us directly via WhatsApp.

7. Data Security

We take reasonable measures to protect your personal data, including:

  • Secure payment processing

  • Encryption of sensitive information

  • Restricted access to customer data (staff only)

  • Regular security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information.

8. How Long We Keep Your Data

We retain your personal information for:

  • Order records: 3 years (for warranty and dispute purposes)

  • Email marketing: Until you unsubscribe

  • Website usage data: Automatically deleted by Google Analytics after a standard retention period

If you request deletion of your data, we will remove it within 30 days, except where legal or contractual obligations require us to keep it.

9. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Ask us to correct inaccurate information

  • Deletion: Request that we delete your data (subject to legal obligations)

  • Opt-out: Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us via WhatsApp at +234-913-414-3214.

10. Children's Privacy

Our website and products are not directed at children under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Facebook, payment processors). We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated date will be shown at the top of this page. Continued use of our website means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

WhatsApp: +234-913-414-3214

Instagram: @nink_lighting

Facebook: Nink Lighting

Email: Ninklighting@gmail.com